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Managing

integrated healthcare

with a conscience.

What happens after I am enrolled with NARBHA?

 

NARBHA and its providers believe in delivering services in a manner that is:

  • Strength-based,
  • Family friendly,
  • Culturally sensitive, and
  • Clinically sound

 

The first step in getting services through a NARBHA provider is the intake process. Only NARBHA Responsible Agencies can do intakes. During the intake process, a NARBHA Responsible Agency will collect information to enroll you (or your child) in the system.  The provider will work with you so that the process is as easy as possible.  The staff member will also give you information about the system.  This includes a copy of the Member Handbook.

 

Each person getting services will be part of a team.  The members of the team may include the following:

  • The person getting services
  • Family members
  • Behavioral health clinician(s)
  • Other agencies
  • Clergy, Traditional Healer, or other religious/ spiritual representative
  • Other people at the request of the person getting services

 

The members of the team will be involved in making decisions about your (or your child's) treatment.  A Clinical Liaison is assigned to each person getting services. This person makes sure that everything is going well with treatment.

 

The next step is for the provider to do an assessment.  During this step, the provider will ask you questions about:

  • Your (or your child's) strengths
  • Your (or your child's) needs
  • Your (or your child's) goals
  • If you (or your child) need other special evaluations

 

The next step is for the provider and your (or your child's) team to develop a Service Plan for you (or your child).  The information from your assessment will be used to develop your (or your child's) service plan.  The plan will describe what needs to be done to meet your (or your child's) needs and improve your (or your child's) health.

 

Your provider will give you (or your child) services based on your (or your child's) Service Plan.