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Managing

integrated healthcare

with a conscience.

What behavioral health services can I get?

 

Behavioral health services help people think, feel, and act in healthy ways.  There are services for mental health problems and there are services for substance abuse.

 

You can get services based on three things:
  • Your need,
  • Your insurance, or
  • Your provider's approval.

All services are not available to all members.  If you would like to see the guidelines that are used to determine admission, continued stay, and discharge, contact NARBHA Member Services at (928) 774-7128 or toll-free at 1-800-640-2123; for hearing impaired, please use the Arizona Relay Service at 711 or 1-800-367-8939 or internet assistance at http://www.azrelay.org/.

You decide with your clinical team what services you need.  Your provider or clinical team may ask NARBHA for approval of a service for you.  If a request for services is denied, you can file an appeal. For more information on filing an appeal, see the section called "What is an appeal and how do I file an appeal."

You and your provider may not agree about the services you need.  If you feel you need a service and your provider does not, contact NARBHA Member Services at (928) 774-7128 or toll-free at 1-800-640-2123; for hearing impaired, please use the Arizona Relay Service at 711 or 1-800-367-8939 or internet assistance at http://www.azrelay.org/. 


Services for members who are Native American

The Arizona Department of Health Services (ADHS) does not pay for behavioral health services covered through an Indian Health Service (IHS) or a 638 tribal facility for Native American Title XIX or Title XXI members.  The Arizona Health Care Cost Containment System (AHCCCS) is responsible for these payments.  Title XIX and Title XXI eligible Native Americans may choose to receive services through a T/RBHA or at an IHS or 638 tribal facility.

A 638 tribal facility means a facility owned and operated by a Native American tribe authorized to provide services according to Public Law 93-638.  ADHS is responsible for payment:

  • For behavioral health services not covered through an IHS or 638 tribal facility;
  • For behavioral health recipients referred off reservation from an IHS or 638 tribal facility;
  • For emergency services rendered at a non-IHS or non-638 tribal facility to Native American behavioral health recipients.

Behavioral Health Services resources

Medication Coverage List (Forumulary)